Jackpot City Casino Review

Regardless of whether you are new to online gambling or a veteran, a strong case can be made for not being too quick to fall for the hype of a new casino that has yet to prove itself. With the worldwide proliferation of online gambling, new casinos keep popping up seemingly everywhere, some probably great places to play and others not so great. Rather than take a chance based on little or no information, it makes much more sense to take a wait and see pass on a new online casino in favor of one, like Jackpot City, that has stood the test of time.

Jackpot City Casino is a veteran in the online casino world, having been launched all the way back in 1998. Since then, this tried and true casino, and multi-time winner of the Best of Online Gaming award, has grown to be one of the online casino gambling giants.

Considering how competitive this business is, any casino that can continue to operate successfully as long as Jackpot City Casino has clearly must be doing something right. Based on the fact that over 3.5 million customers worldwide have signed up with Jackpot City, this casino clearly must be doing a whole lot right.

As soon as you log on to the home page, you will see a veritable city of casinos, one big building after another. And Jackpot City itself is like a city, that's how big it is. If you are a gambler who likes variety, this is your casino because Jackpot City is packed with every variety of slot and table game imaginable.

  • Hits
  • Misses
  • Popular site trusted by players since 1998
  • Latest games and software from Microgaming
  • Enjoy Instant Play on any mobile device
  • 450+ real money and free play slots & table games
  • Secure casino checked by eCogra for fair play
  • Excellent loyalty rewards program
  • Very high payouts (about 96% for all games combined)
  • Play is restricted in certain countries
  • Welcome Bonus less useful for non-slot play
  • 50x playthrough requirement for Welcome Bonus is high.

You could, if you wish, play a different game every day of the year at the place, and still have many more options available to you. With so much great action and entertainment at your fingertips and so many chances to win, you might feel like you've hit the jackpot just having found this place. But many regulars claim they are very lucky in this casino and actually call it "Home of Jackpots." What's not to like about a big bustling casino with hundreds of games and jackpots galore? If you have been less that satisfied with the casinos you are currently playing at, why not give Jackpot City a try?

Jackpot City is licensed by the Lotteries and Gaming Authority of Malta and is EU regulated and eCogra certified. All of these credentials confirm what you already know from its long time in business-this is a legitimate casino that treats its players fairly.

Being a truly international online destination, Jackpot City Casino not only accepts players from all over the world, but supports multiple languages and currencies. Unfortunately, no one from the UK or U.S. is allowed to play.

Operator Info

Play at Jackpot City Casino on the following devices:
Windows Phone
Mac / PC
98.10% payout
1 - 2 Days Payout
$5 Million max
  • Owner / Operator: Digimedia Limited Casinos
  • Licenced By: Malta Gaming Authority (MGA)
Banking Options
  • Live Chat: Yes
  • E-mail: support@jackpotcity.com
  • Phone: +44 800-917-8547
Casino Name Jackpot City Casino
Years in operation 19
Number of Games 630+
Games offered Slots, Blackjack, Roulette, Live Dealer, Video Poker, Baccarat
Welcome Bonus $1600

Gaming Software & Variety

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Video Review

With a great game selection, this is one of the most fun, user-friendly casinos we've played

Microgaming, one of the world's preeminent providers of gaming software, powers Jackpot City. As a premium creator of casino games, Microgaming is on top of the latest developments in cutting edge online casino technology and is continually updating its software accordingly to deliver a consistently superior product. Jackpot City Casino is the beneficiary of this expertise, so the fact that this casino wasn't built yesterday should not concern you in the least. Jackpot City may not be the fanciest or most luxurious casino on the Internet, but its graphics, sounds, and animations are on a par with the best that are available today to new casinos.

Downloading the user friendly software for full access to all of the games and setting up your account should take just a few minutes. The downloaded version also offers plenty of options for customizing speed, game sounds, background music, and other features.

An alternative is to play in no-download mode, which has fewer games but offers flexibility in your being able to use any browser, bringing games to the forefront quickly. The third option is to access the games on the Jackpot City mobile casino app. It's compatible with most mobiles and tablets and can be played on Apple iOS, Android, or Blackberry devices.

All of the steps described so far in getting ready to play are easy. Now comes the hard part of what you need to do-decide which game you want to play first. Ordinarily, choosing a game should not be very hard, but Jackpot City is no ordinary casino! Jackpot City has over 450 games, including more than 300 different kinds of slots. This is more games than many land-based casinos have, and no doubt includes some you have never even heard of before, much less ever played. JackpotCity even offers regional and country specific games such as Australian pokies and UK style pub fruit machines.

If you're having trouble selecting what to play, you can take advantage of the play for free option before playing for real money. But the nice thing about the Jackpot City games is that this casino caters to all types of players. There is something for everyone regardless of bankroll, taste, game preference, and skill level.

For those who can never get enough slot machine play, Jackpot City Casino is ideal because the generous Welcome Bonus you get when you sign up is tailor made for slot play. With a fantastic choice that includes virtually every slot variety invented-classic slots with three reels, ultra exciting video machines with five reels, and mega spin and progressive slots, you should be able to find the perfect slot game for you. Jackpot City Casino participates in the Microgaming shared progressive jackpot network, so when the top jackpots for popular slot machines such as King Kashalot and Treasure Nile hit, they are so huge as to be life changing.

Those of you who play table games should also like what Jackpot City has to offer. You won't believe how many different ways there are to play blackjack and roulette, but Jackpot City has them.

Choose from over 40 different blackjack variations including both single and multi-deck versions, as well as multi-hand blackjack. Instead of double-zero American roulette, with a house edge of 5.25%, Jackpot City roulette players can enjoy a house edge of half that by playing single-zero roulette games. Those are French and European roulette. There is also a progressive roulette game. In addition, the multi-wheel version of this game, which includes as many as eight wheels simultaneously turning, provides players with massive amounts of action.

Also be sure to check out the Gold Series games in 3-D and live dealer games. Instead of seeing an animation of blackjack hands being dealt or of the roulette wheel and ball spinning, with live dealer games you can watch these actions play out in real time with actual gaming materials being used. The experience is so much like playing at a real casino you may have to remind yourself that you are still gaming online. These games exemplify online casino technology at its best.

Mobile Casino

Several of the big progressive jackpots that help the casino live up to its name are available on mobile devices as well. In fact, there are tens of brilliant mobile slots provided by JackpotCity Mobile casino and they all have HD graphics and perfect audio. Mobile table games and some mobile video poker games are included as well and they can all be found in the lobby when going to the site from an iPhone, iPad, Blackberry, Android or Windows phone.

The pocket casino games will not require you to download a special app and real money mobile gambling is protected using the same SSL data encryption technology that makes the main online casino safe and secure. It is the freedom of playing on the go combined with millions of dollars in progressives that made us really appreciate the mobile casino provided by Jackpot City.

Safety & Trustworthy Casino Play

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Video Review

eCOGRA certified secure games and incredibly fast payouts make Jackpot City hard to beat.

When you play in any online casino, whether it is one with 100 games or one, like Jackpot City, with more than 400, the gaming room's trustworthiness, safety and security should be a prime concern. Jackpot City takes its responsibility in this area very seriously, assuring you that you have nothing to worry about.

At this trusted online casino, eCogra has run every game through its paces to ensure they offer players fair gaming opportunities. The fact that each game has been certified by eCogra, which has strict international standards for performance, means that you can certainly play at Jackpot City with confidence. You can also check the updated reports on average game payouts every month on the website. The most recent eCogra report that we perused noted that the payouts on all casino games averaged 95.9%.

Banking at Jackpot City Casino is safe, secure, no hassle, and super fast. Most withdrawals are processed within 48 hours, even faster for VIP players. This is outstanding, compared to some casinos where the average processing time is 10 days or even longer. Players can be confident that their information is being properly handled as the online gaming room utilizes the finest and most recently developed technology to encrypt your information, keeping it exceptionally safe and secure.

Special Bonuses and Promos and Member Help

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Video Review

Amazing graphics, security and payouts easily make up for several minor disadvantages.

Welcome Bonus

Since luck frequently runs in cycles, and you can't always count on having a lucky run right away, a bankroll boosting Welcome Bonus can be a big help. Jackpot City offers new players a very generous Welcome Bonus of up to $1600. Up to $800 is available as a 100% match of your first deposit and up to $400 more as a 100% match of your second deposit. Both bonuses must be accessed and played through within a week of signing up.

The playthrough requirement for withdrawal is 50x the bonus. This amount is high but, on the plus side, only the bonus, nor your deposit, is considered in determining the playthrough, and once the required wagering is complete, the deposit, bonus, and any winnings are all yours to keep.

Many casinos make you play through both the bonus and deposit many times and some, even then, don't let you withdraw the bonus. So while the hefty playthrough of 50x bonus isn't great, the bonus is still a good deal. If you are a small player and can't afford the level of play that the maximum bonus requires, you should deposit less and take a smaller bonus.

Jackpot City restricts what percentage of your bet on a certain game may be used in your attempts to compile betting cash. As an example, 100% of what you bet on slots, Keno, and scratch cards is counted towards your points. This is not true for any other casino games. Examples include the fact that most forms of blackjack only count 10%, while some other casino games, including craps, roulette, and baccarat, are not part of their Loyalty Point program. In the end, the Jackpot City Welcome Bonus is practically useless except for slots.

Loyalty Program

At Jackpot City Casino, player recognition continues beyond their generous sign up award. With their loyalty program, whenever you wager you're awarded points. As these points build up, you'll be able to cash them in for wagering cash. There are also slots and blackjack tournaments you can take part in, and regular players receive more rewards opportunities in the form of extra bonuses, free spins, and drawing entries for valuable prizes like gadgets, cars, and cruises. You should also check your emails for midweek and weekend match bonus opportunities based on the previous week's play. VIP players get their own personal host, bigger bonuses, priority banking, and other exclusive rewards and privileges.

Progressive Jackpots

The Microgaming software is known for having some impressive progressive jackpots and the online casino features the best of them. It is called Jackpot City for a reason and players can stand to win millions of dollars from just one spin at some of these titles, no matter if they opt for the download or instant version.

Within the realm of Microgaming progressives, The Dark Knight, Mega Moolah, and Mega Moolah - Isis share the same jackpot and are regarded as the millionaire maker slots given that the Mega prize starts at a cool $1 million. The many players make the jackpots increase at a very fast pace and reaching $10 million doesn't even take that long.

Customer Support

If you require Customer Support, you'll be able to reach them through live chat or telephone. You may also connect via email. Jackpot City customer service reps offer their services in numerous languages seven day per week, and 24 hours each day.


When it comes to online casinos using software exclusively from Microgaming, JackpotCity Casino has to be one of the best. It has established quite a name for itself by featuring multiple progressive slots with jackpots that can easily reach millions of dollars. Even better, some of the big ones, like Mega Moolah, are available on mobile devices and they have same life-changing jackpots.

But as the online casino review made very clear, Jackpot City is not all about the progressives and it actually has hundreds of video slots, table games and more options. There is a large welcome package waiting for new players who register and make their first payments. Also, the support team makes sure every experience is perfect. The only thing we recommend to keep in mind is that the bonuses are mostly meant for playing slots and they will not be very helpful on blackjack or other table games.

Samantha Beckett

Written By: Samantha Beckett

Our Casino Experts - Over 30 Years Combined Experience

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David Sheldon

David Sheldon

David has been playing casino games for over 10 years. His speciality is blackjack and baccarat and, although he has never had the success that the MIT Blackjack team had, he does enjoy passing on his accumulated wisdom regarding strategy and odds.

Katie Barlowe

Katie Barlowe

Katie is our resident slot machines guru. If you don't know what a payline, bonus game, free spin or a scatter symbol is - Katie is the girl to ask. She can often be found spinning the reels of her favorite games, testing out new machines, and keeping a close eye on the progressive jackpot meters.

Kevin Horridge

Kevin Horridge

Kevin has probably forgotten more about odds and statistics than many people ever know. He is always the man to ask about which game to play in a casino (and why). Kevin is also a history buff and can tell you all about the obscure origins of many of the games you can find in an online casino.

Samantha Beckett

Samantha Beckett

Samantha is our go to girl when we want to know what goes on behind the scenes in a casino. A self confessed tech geek, she can explain the inner workings of random number generators, as well as cast a critical eye on the software an online casino uses.